Do you want to display customer testimonials on your website?
Positive reviews and testimonials play a large part in building customer confidence and securing new product sales. But finding ways to publish testimonials pages on your website is difficult if you have little design experience.
This article shows you how to display testimonials on your website with screenshots of awesome examples you can recreate without needing to hire a developer or an expert in web design.
Here’s a table of contents to help you navigate this article:
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- Create a dedicated testimonial page
- Show testimonials on your homepage
- Add Twitter testimonials to a scrolling carousel
- Embed Instagram testimonials in your footer
- Create a video testimonial page
- Display testimonials in your sidebar
- Show testimonials in image galleries
- Display reviews on your contact page
- Add single testimonials to your about page
- Curate UGC reviews on product pages
- Show reviews on checkout pages
Let’s get to it.
What Are Customer Testimonials and How Important Are They?
Customer testimonials are recommendations and positive reviews from satisfied users of your products and services. They’re a way of telling business owners like you if your products or services have value to other customers.
Some testimonials come as paid endorsements from bloggers, but the most common reviews are given voluntarily from happy customers, or by requests like post-purchase emails.
There are different types of testimonials, such as:
- Quotes: Text testimonials from customers summarizing the key values of a product
- Videos: Customer accounts displayed through video testimonials
- Hero images: Large images are often shown at the top of websites overlaid with quotes
- Star ratings: Products and services rated out of 5 stars
- Blog post reviews: Written reviews of a product or service published in a blog post
- User-generated content: Photos and videos shared on social media reviewing the product
- Case studies: Long-form examples of how products or services helped customers improve their lives.
A great example of positive social proof, testimonials are essential for your website because they help potential buyers overcome any objections they might have for buying your product.
Embedding customer reviews on your website also improves SEO of your site, since it’s relevant content that search engines can crawl to rank you higher.
This content marketing strategy can result in a significant boost in sales, and with the right customer service, turn your customers into brand ambassadors.
11 Great Testimonial Examples Proven to Boost Sales
There are several ways to display customer testimonials on your website.
Below are some great examples you can try for yourself. Some of these examples come in the form of landing pages or website testimonials widgets — we’ll cover both types below.
While they might seem difficult to do, there’s no need to worry. We’ll show you how you can create something similar on your website without needing to hire an expert to do it for you.
1. Create a Dedicated Testimonial Page
The most common place to put testimonials on your website is on a dedicated testimonial page. This way, visitors can browse endorsements without distractions.
In this example, the Toast Cafe created a separate web page for testimonials using our Custom Facebook Feed Pro plugin. And with the Reviews Extension, they were able to display a feed of customer testimonials from their Facebook page.
As you can see, they customized their feed to match the branding and minimalist design of their website. With the plugin’s help, they easily created a unified and consistent look that’s appealing and consistent with their brand’s image.
Want to try this out for your own website? You can learn how to add Facebook reviews to your website here.
2. Show Testimonials on Your Home Page
Another way to use testimonials from your Facebook Page is to display them on your websites’ homepage.
As a result, visitors get an instant snapshot of how customers view your service and highlight your active community on social media.
In the example above, MAS Youth Centre combines Facebook reviews alongside their Twitter feed, displaying their presence on various social platforms.
For more details on how you can display multiple feeds from different social media accounts, check out how to add social media feeds to your WordPress here.
3. Add Twitter Testimonials to a Scrolling Carousel
The next example is from the retailer Casper which specializes in mattresses and bedding. They use their reviews page to display several types of reviews, but what stands out is their slider of testimonials from Twitter.
The carousel slider cycles through reviews pulled from Twitter. This is a great way to demonstrate social proof while highlighting positive comments about their products.
You can recreate Casper’s example by using the Custom Twitter Feeds Pro plugin and changing the layout type to carousel.
Then, you can use hashtags or an advanced search to filter content to display customer quotes or testimonials related to your company.
Learn how to add a Twitter slideshow to your website here — it’ll take you just a few minutes to do this!
4. Embed Instagram Testimonials in Your Footer
Customer testimonials also come in visual formats, and they’re a great way to show how real people are using your products in their daily lives.
Fabletics demonstrates this wonderfully with an Instagram feed of user-generated content (UGC) in their website footer. The feed shows content from satisfied customers, using their branded hashtag #myfabletics to filter the results.
When potential customers see those examples, they get an idea of how to use the product in real life, giving them a nudge towards making a purchase.
You can recreate this example yourself using the Instagram Feed Pro plugin and adding the Instagram Feed widget to your website’s footer area, like this:
Follow these instructions on how to embed an Instagram feed in WordPress to try it for yourself.
5. Create a Video Testimonial Page
Videos also play an essential role in converting visitors into paying customers.
Instead of reading a written account of customer experiences, you get to see the body language and emotions of customers, which is a lot more convincing.
Plus, you get extra points if you feature a successful customer story or two in your videos.
In the above example, this business highlights customer testimonials in an interactive video feed providing written descriptions below each video.
You can copy this design easily with the Feeds for YouTube Pro plugin by displaying testimonials from YouTube in a beautiful feed on your website. Simply choose your preferred layout and display videos by selecting a specific YouTube playlist, search term, or single video ID.
Here’s how we recreated the above example using the YouTube Feed plugin.
You can learn how to add YouTube feeds to WordPress here.
And if you’re interested in how to create powerful video testimonials for your business, check out this helpful tutorial for more information.
6. Display Testimonials in Your Sidebar
When working out where to put testimonials on your website, don’t forget about your sidebar. This is an area that’s often overlooked, but it’s the ideal space to highlight testimonials, alongside your other content.
In the example above, the website owner used our Reviews extension for Custom Facebook Feed Pro to show testimonials from Facebook in their WordPress sidebar.
When used with other testimonial formats, your Facebook reviews feed creates a varied experience for readers and draws attention to their online communities.
Want to know how to display a Facebook review widget on your sidebar? Follow the instructions on this post on how to create a social media review widget today.
7. Show Testimonials in Image Galleries
Visual content is the perfect way to create more exciting and inviting pages. It’s easier for people to skim pages with high-quality images, breaking up large walls of text. And pictures are often easier to understand for visual learners.
IBM uses the power of visual content to display different testimonials from the type of customers they serve. Plus, they showcase that content in stunning image galleries to significant effect.
It might seem tricky, but you can create a similar effect using our Instagram Feed plugin. Just choose the type of content you want to display in your feed, and set the layout to the highlight option.
Here’s a version we put together to show how easy it is — we did this in just under 5 minutes without any web design experience at all!
Why not give it a go yourself? Get the Instagram Feed plugin here and follow these instructions for adding Instagram feeds to WordPress.
8. Display Testimonials on Your Contact Page
Your contact page is where potential customers turn to ask questions about your products or services. Most websites only add their contact information here, but you can make that page more useful to visitors by putting testimonials there.
That’s what The Chandeliers did by importing testimonials from their Facebook page using our Reviews Extension.
To keep the reviews consistent with their website design, they styled their feed cleanly and minimally. Even better, they offered a way for customers to add their review, helping them collect feedback with minimal effort.
9. Add Single Testimonials to Your About Page
Like your contact page, your About page is where users learn more about your business. It’s also where visitors form their first impressions, so you must make that page as informative as possible.
In this example, an individual video testimonial is used to illustrate the about page. This is an effective way to combine visual content with written information.
And with the subscribe button displayed clearly beneath the video, it advertises the YouTube channel, helping increase subscribers on YouTube.
Follow the instructions here to add a YouTube feed to your website. To add a single video to your website, click the Single Videos feed type, and enter your chosen video ID.
Get your copy of Feeds for YouTube to get started. Then, if you’d like to change your video testimonial layout, follow the step-by-step tutorial on how to embed a YouTube gallery on your website here.
10. Curate UGC Testimonials on Product Pages
As we mentioned earlier, UGC is a great way to add diversity to your website and showcase how people use your products in real-life.
And with the rise of Instagram, UGC is finding its way onto more important website pages like product pages.
Tarte Cosmetics redefines UGC’s use in eCommerce by displaying customer testimonials on high-performance product pages.
Doing this helps boost customer conversion rate, so shoppers are more likely to convert into customers. That’s because real customer reviews authenticate Tarte’s products and help build trust.
You can add UGC Instagram feeds to WordPress’s product pages using the instructions on this post on how to embed your Instagram feed to your website.
11. Show Testimonials on Checkout Pages
It’s disheartening seeing prospective customers get to your checkout page, only to abandon their cart and leave your website. Shopping cart abandonment is a real problem for eCommerce stores, resulting in lost sales and a lot of money left on the table.
But similar to product pages, adding testimonials to your checkout page can significantly influence potential customers buying decisions and reduce shopping cart abandonment.
When shoppers see positive reviews and success stories of customers using your products on the checkout page, it’s proof your product or service has value and can be the right push they need to commit to buying.
You can recreate the above example using any of Smash Balloon’s social feed plugins to filter and display testimonials on your checkout page.
Learn how to integrate social media into your website here.
That’s it!
We hope this article helped you learn how to display testimonials on your website so that you can convert visitors into customers.
So what are you waiting for? Get Smash Balloon now!
Want to know more about using the power of social proof to get more sales? Check out this next post on the best types of social proof guaranteed to get you more sales.
And don’t forget to follow us on Twitter and Facebook for more social media tips and tricks.
Informative post.
Such an insightful post!
Helpful! Thank you, Smashballoon.
Fantastic!
Thanks for the useful info.
Great primer on how to build trust for your business by using customer testimonials software. Well done!
Smash Balloon has an excellent customer service! They helped me debugging a script that was marginally interfering with their plugin and it was a success! Thank you!
Nice!
This is great. Will definitely have to keep in mind.
Very much informative….
Fantastic
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A comment with hope to win giveawaty haha
Though genuinely well written post..
I have to try this. Thanks.
Great Post
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Very comprehensive overview. Really helps understand the options.
Very helpful info. Thank you.
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Not very actual for me now but thanks anyway.
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Info we’ve all been looking for!
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Are there any stats on how showing reviews on your checkout page improves conversions or reduces cart abandonment?
I am learning a lot about how to get more people to my site
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I’ve always wondered how those side scrolling comments worked, thank you!
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I didn’t even know how to display testimonials before I read this! Thank you!
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Thank you, again. I learn more every time I visit.
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