Looking for other review websites like Yelp?
When it comes to online review platforms, Yelp is a popular option used by millions of businesses all over the world.
But there are lots of other sites out there where you can get customer reviews. In this post, we’ve narrowed it down to a short list of the best review websites so you can give them a try.
Before we get started with our list, let’s see how Yelp alternatives can help your business.
- Why Use Yelp Alternatives for Your Brand?
- What Is a Business Review Website?
- Quick Comparison: Best Review Sites Like Yelp
- 14 Best Customer Review Websites Like Yelp (2026)
- Industry-Specific Review Sites Worth Knowing
- What Is the Best Alternative to Yelp?
- Easiest Way to Get Started With New Review Sites
- Tips for Encouraging Customers to Leave Reviews
Why Use Yelp Alternatives for Your Brand?
Founded in 2004, Yelp has grown into a popular review platform used by millions of businesses and customers.
However, there are other great review sites out there, and using them can be great for your brand.
In fact, here are a few reasons why you should try out Yelp alternatives:
- With Yelp, you won’t be able to directly ask for customer reviews. So, you’ll have more limited ways of getting social proof from our customers.
- Yelp is available in many countries and locations, and your business might not make the list.
- You can’t make a page if your business directly sells to other businesses, generates leads, or doesn’t fit the Yelp community.
- While Yelp has many users, you can use another review platform to reach a different demographic group and find more potential customers.
- Yelp is also focused on businesses with a physical location, so your eCommerce store might not be allowed on that platform.
Of course, Yelp is still a good platform to grow your business with social proof despite having some drawbacks.
At the same time, expanding to other review sites can be pretty helpful for your brand’s growth.
What Is a Business Review Website?
A business review website is a platform where customers can publicly rate and review their experience with a brand, product, or service.
For businesses, review sites do three things: they build trust with people who’ve never heard of you, they give you feedback you can actually act on, and they help you show up in search results.
The best review sites for your business depend on your industry, your audience, and the type of social proof you’re trying to build.
A restaurant suits Tripadvisor and Google. A SaaS company will prefer G2 and Capterra. An eCommerce store can go for Trustpilot and Facebook.
The list below covers all of these, so you can pick the ones that actually fit.
Quick Comparison: Best Review Sites Like Yelp
| Platform | Best For | Free to List | Key Feature |
|---|---|---|---|
| Google Reviews | All local businesses | ✅ Yes | Integrated with Maps and Search |
| Tripadvisor | Travel, hospitality, restaurants | ✅ Yes | Deep niche audience of travelers |
| All business types | ✅ Yes | 3B+ users, shareable reviews | |
| Trustpilot | eCommerce, online businesses | ✅ Free tier | Verified reviews, business widgets |
| Visual brands, retail, lifestyle | ✅ Yes | Photo/video UGC over text reviews | |
| Twitter/X | All business types | ✅ Yes | Organic mentions and retweets |
| G2 | Software and SaaS | ✅ Free tier | Verified software reviews, comparisons |
| Capterra | Software and plugins | ✅ Free tier | High-intent buyer traffic |
| Angi | Home services | ✅ Yes | Contractor/service provider focused |
| Houzz | Home design and renovation | ✅ Yes | Visual portfolio + reviews |
| Avvo | Legal services | ✅ Yes | Attorney ratings and peer endorsements |
| Healthgrades | Healthcare providers | ✅ Yes | Doctor and clinic ratings |
| Zocdoc | Healthcare / appointments | ✅ Yes | Review tied to verified appointments |
| WordPress.org | WordPress plugins and themes | ✅ Yes | Trusted by the WP community |
14 Best Customer Review Websites Like Yelp (2026)
Below, we’ve listed out the best Yelp alternatives, along with some important pros and cons for each platform.
Let’s get started!
1. Google
On top of being the #1 search engine, Google is also the biggest platform out there for business reviews.
As a result, you can reach a much wider audience and convert even more people into paying customers.
And like Yelp, Google will automatically detect fake reviews and quickly remove them from your brand’s business profile.
Pros:
- Since Google is the most popular review platform, you have a much larger audience of people to get reviews from.
- Unlike Yelp, you can directly ask people to leave Google reviews for your business. That means you can even use contests and giveaways to get more reviews.
- Google also has less strict guidelines for reviews, so visitors will have an easier time leaving reviews of your business.
- As a bonus, Google Reviews is integrated with their map and search engine, so people will easily be able to find your business.
- You’ll have a much easier time adding your business to Google since the requirements are less strict.
Cons:
- Like Yelp, you’ll need a business with a physical location in order to add your business to Google.
- While Google has a larger user base, it has a much less strict verification system compared to Yelp.
Want to get started with Google Reviews today? To give your business a boost, you can also display your Google reviews on your website.
That way, you can convert your site traffic into new reviews and help your site stand out from the competition.
For more details, you can take a look at our step-by-step guide on how to embed Google reviews in WordPress.
2. Tripadvisor
Tripadvisor is another great review website with some unique features that can be useful for your business.
Unlike Google, Tripadvisor only supports listings from businesses, places, and points of interest that are relevant to travelers.
That means this review website can be perfect for restaurants, clubs, hotels, airlines, lodging, and more.
Pros:
- Tripadvisor can be the best review website if you want to target a niche audience in the field of travel and hospitality.
- Like with Google, you can directly ask people to leave reviews for your business, so it’s much easier to get feedback.
- This review site also asks customers for in-depth reviews that give a lot of useful details about your business.
- Tripadvisor also has a useful verification system to protect your business from fake reviews.
Cons:
- Since Tripadvisor asks for a lot of details, some customers might not have the time to leave a review.
- To join Tripadvisor, there are some specific guidelines that your business should follow.
All in all, Tripadvisor can be a good review site for certain types of businesses. Plus, there’s an easy way to get the most out of Tripadvisor.
Like with Google, you can embed Tripadvisor reviews on WordPress and easily get more reviews, boost your sales, and more.
3. Facebook
If you want a free review website like Yelp, Facebook can also be a great option.
As the #1 social platform online, it lets users create Facebook business pages where customers can leave reviews easily.
That way, you can get reviews and boost your brand’s social media presence at the same time.
Pros:
- With over 3 billion users, Facebook is the largest social network and a great source of potential customers.
- Unlike platforms like Yelp and Tripadvisor, Facebook doesn’t have limits on the types of businesses that can join.
- Your customers can share your brand’s Facebook posts, helping you reach even more people.
- Since the reviews are attached to the customer’s Facebook profile, it’s easy to check that real people are buying your products and leaving reviews.
- When leaving reviews, people can also follow your brand’s Facebook page. This means you can promote more of your products to them in the future.
Cons:
- Since there’s a lower barrier of entry for Facebook, this means you’ll have to compete with a lot more businesses.
- People are already seeing tons of Facebook posts every day, so you’ll need to stand out to promote your business on Facebook.
As you can see, Facebook can be an effective place to get reviews and reach new customers on top of being a popular social media platform.
To help you get started, we’ve put together this list of the best ways of getting reviews on Facebook.
4. Trustpilot
Trustpilot is another review site that’s similar to Yelp and has a lot of useful features.
While Yelp focuses on helping people find local places, Trustpilot supports many more types of businesses.
In fact, Trustpilot comes with fewer limits overall, so you have more ways of promoting your brand online.
Pros:
- You can ask people to leave reviews for your business as long as you do it in a neutral way.
- Unlike some other Yelp alternatives, you can join Trustpilot and start collecting reviews even if you’re running an online business.
- If you have doubts about a reviewer, you can ask Trustpilot to verify their experience for you.
- Since there’s a verification process for businesses, you won’t have to worry about imposters setting up fake accounts.
Cons:
- Since Trustpilot doesn’t moderate reviews, it relies on other users to flag suspicious reviews for them.
- Trustpilot can also be text-heavy, so you’ll get fewer reviews that’ll show photos and videos of your business.
As you can see, Trustpilot is worth checking out if you’re looking for something close to Yelp without the limits.
On top of that, you can use the Reviews Feed Pro plugin to boost your Trustpilot reviews.
With this plugin, you can embed review feeds on your homepage, posts, sidebar, footer, or pages. Then, you’ll be able to create a much better impression of your business.
For more information, you can skip to this section on getting started on new review platforms.
5. Instagram
Next on our list, we have a great review site and a social media platform: Instagram.
Your customers can directly tag your brand or use your custom hashtag to let people know about your business.
Unlike other options here, Instagram puts the focus on visual content. So, you can let the photos and videos of your products do the talking.
Pros:
- Instead of just telling people about your products, customers can use beautiful photos and videos to show everyone why they should give your business a chance.
- Instagram doesn’t have limits on the types of businesses that can join the platform.
- By enabling Instagram shopping, you can use Instagram to directly sell your products and grow your sales.
- You can also monetize your Instagram account and make money off your Instagram content.
Cons:
- While Yelp hides bad reviews, Instagram doesn’t have that kind of moderation, so you’ll have to report them yourself.
- Since there’s a higher emphasis on images and videos, it’s harder to get long-form text reviews on Instagram.
Sounds great, right?
It gets even better. You can use Instagram Feed Pro to embed an Instagram review feed on your site to get more engagement, followers, and customer reviews.
And by showing a feed of beautiful visual content, you can make your website even more engaging.
Want to boost your Instagram presence? Simply use the plugin to embed your Instagram profile, and visitors can interact with your posts and follow you for more.
All in all, this is a fantastic tool for social media marketing as well as online reviews.
To help you get started, here’s a beginner’s guide on how to embed Instagram feeds in WordPress.
6. Twitter
That’s right, Twitter is also a fantastic place to get new reviews for your business.
Like Instagram, Twitter also doubles as a social media platform where you can post engaging tweets to reach even more potential customers.
When customers have a positive experience with your brand, they can tag your Twitter account or use your brand’s hashtag and leave a review.
Pros:
- When a customer posts a review, more and more people can retweet it to boost its visibility.
- Twitter doesn’t require a physical location, so you can promote your business even if it’s 100% online.
- There are lots of ways you can directly make money on Twitter while promoting your brand.
- Similar to Instagram, Twitter can be a great platform to connect with influencers and grow your presence.
Cons:
- Unlike sites like Tripadvisor and Yelp, anyone can leave reviews without verification of some kind.
- Since Twitter wasn’t made specifically for businesses, it lacks some features to help manage your brand.
All in all, Twitter is a useful reviewing website if you value organic reviews to boost your brand’s profile.
Plus, you can simply embed these positive tweets about your brand so website visitors can get a better impression of your business.
With the help of Twitter Feed Pro, all it takes is a few clicks, and you can have a beautiful Twitter feed to engage visitors, grow your sales, and more.
On top of embedding customer reviews, you can embed your own Twitter timeline, hashtag feeds, and more.
Here’s a quick guide on how to integrate Twitter feeds with your website to get you started.
7. G2
If you sell software, plugins, or any kind of digital tool, G2 is the review site you can’t afford to ignore. It’s the largest software review platform online, with millions of verified reviews used by buyers researching their next purchase.
For WordPress plugin makers and SaaS businesses, a strong G2 profile can directly influence buying decision.
This is especially true for businesses and teams who do thorough research before committing to a tool.
Pros:
- G2’s comparison features let potential buyers stack your product against competitors side by side.
- Since the reviews here are verified, it makes them more credible and harder to fake.
- G2 ranks highly in Google for software-related searches, so your profile gets organic traffic you didn’t have to earn yourself.
- You can ask customers to leave reviews and run campaigns through G2’s platform.
Cons:
- G2 is software-only, so it won’t work for physical businesses or service providers.
- Getting your first batch of reviews takes effort. The platform is more competitive than newer alternatives.
8. Capterra
Capterra is another software-focused review site and one of the most widely used by small and mid-sized businesses researching tools before buying.
It’s owned by Gartner and gets significant search traffic for product comparison and “best [software type]” queries.
For anyone selling WordPress plugins, marketing tools, or business software, Capterra alongside G2 is the standard combination for capturing in-market buyers.
Pros:
- Capterra pages rank well for comparison and “alternatives to” searches, putting your product in front of high-intent buyers.
- Capterra’s filters let users search by price, features, and industry, which means the people finding your listing are already pre-qualified.
- Free to list; paid options available for higher visibility.
- You can ask customers directly for reviews, which is great if you have a lot of happy customers.
Cons:
- Like G2, it’s software-only, so might not work for a lot of brands.
- Paid promotion is almost required to stand out in competitive categories
Industry-Specific Review Sites Worth Knowing
The platforms above cover most businesses, but some industries have dedicated review sites that carry more weight with their specific audiences. If your business fits one of these categories, these are worth adding to your review strategy.
Home Services: Angi and Houzz
- Angi (formerly Angie’s List) is one of the most trusted platforms for home service providers like contractors, plumbers, electricians, landscapers, and similar trades. A strong Angi profile puts you in front of high-intent buyers who are ready to hire.
- Houzz is more visual and skews toward interior designers, architects, and home renovation professionals. It combines a project portfolio with customer reviews, which makes it ideal if your work is something people want to see before they commit.
Legal Services: Avvo
- Avvo is the go-to review platform for attorneys and legal professionals. It combines peer endorsements, client reviews, and a lawyer rating system that potential clients use to compare options.
Healthcare: Zocdoc and Healthgrades
- Zocdoc goes a step further by tying reviews directly to verified appointments, which makes the feedback more credible. Plus, the platform doubles as a booking tool.
- Healthgrades is the most widely used platform for rating doctors, dentists, and healthcare providers. Patients use it to compare specialists and leave reviews after appointments.
WordPress Plugins and Themes: WordPress.org
- For anyone selling WordPress products, your WordPress.org rating is one of the most trusted signals in the ecosystem.
It’s built into the platform, so users see it before they install plugins and themes, and it feeds directly into search visibility within WordPress itself.
Smash Balloon’s Reviews Feed Pro also supports WordPress.org reviews, so you can pull those ratings directly onto your site.
What Is the Best Alternative to Yelp?
Now that we’ve looked at all these review platforms, it’s clear that each site has its strengths and highlights.
So, the best site for reviews can be any of these options, depending on the type of business you have.
The good news is that these customer review sites aren’t exclusive! You can give all of these a try and see for yourself if they bring you new reviews.
Finally, we’re giving you a great way to get tons of reviews for these highly trusted reviewing websites.
Easiest Way to Get Started With New Review Sites
Once you’ve chosen your Yelp alternative, it can be intimidating to get started on a totally new platform.
The good news? There’s an easy way to get tons of new reviews for your brand.
All you have to do is embed review feeds on your website. That way, you can show everyone that you care about your customer feedback and listen to what people are saying.
What’s more, this method can also help you build trust in your brand and convert more visitors into customers.
For the easiest way to embed reviews, you can simply use Reviews Feed Pro.
As the fastest-growing reviews aggregator out there, Reviews Feed Pro can help you showcase review feeds on your website with ease.
In fact, the plugin has a simple guided flow that you can follow to create, customize, and embed review feeds in just minutes – no coding needed!
Just like that, you can embed reviews from the biggest review websites out there:
- Yelp Reviews
- Tripadvisor
- Trustpilot
- WordPress.org
As you can see, this plugin covers some of the best Yelp alternatives out there and can help you get started on all these amazing platforms.
Your review feeds will automatically copy the design of your website and perfectly fit in with your brand’s look.
Plus, you can customize how your reviews will look using pre-built templates and a visual customizer.
Reviews Feed Pro is also optimized for speed, so you can embed as many reviews as you want, and your site will load as fast as ever.
The great thing about a faster website is that you can give your visitors a better experience and boost your SEO at the same time.
All that, and you even get an expert support team who’ll be there to help you and answer your questions.
To get started, just check out this guide on embedding social media reviews in WordPress.
Tips for Encouraging Customers to Leave Reviews
Getting listed on the right platforms is step one. Getting customers to actually leave reviews is step two and it’s where most businesses fall short.
Here’s what actually works:
- Ask at the right moment. The best time to ask for a review is right after a positive experience. The longer you wait, the less likely you are to get a response.
- Make it as easy as possible. Send a direct link to your review page rather than asking people to find it themselves. Most platforms give you a shareable review link you can send to users.
- Ask in the right way. A simple, personal ask outperforms a templated blast every time. Something like: “We’d really appreciate it if you had a minute to leave us a review.”
- Respond to the reviews you already have. Businesses that respond to reviews consistently get more reviews over time. It signals to potential reviewers that you care about their feedback.
- Follow up once. If someone didn’t leave a review after the first ask, a single follow-up a few days later is reasonable. More than that starts to feel like spam.
- Display your reviews prominently on your website. When visitors see an active, well-reviewed business on your homepage or product page, they’re more likely to add their own review after they buy.
For the last point, Reviews Feed Pro makes this automatic. Since your feeds update in real time, so the social proof is always fresh.
And there you go!
Now you know the best review websites like Yelp, so you have more ways of getting customer reviews for your business.
Just like that, you can build trust in your brand, get more sales, and boost your brand’s social media presence – all at once!
Ready to get started with these review sites? Get Reviews Feed Pro for your business today.
While you’re here, you can also check out our list of the best social media marketing tips and tricks.
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