Want the easiest way to integrate Telegram chat into your website?
Using the WPChat plugin, you can add a Telegram chat widget in a few clicks so visitors can reach you with ease.
Letting visitors reach you that way is one of the most effective ways to build trust with new visitors immediately.
However, many beginners worry that setting up a live chat feature requires complex coding or expensive, complicated software.
I understand that frustration because you just want a simple, reliable way to talk to your potential customers without the technical headache..
In this guide, I will show you how to integrate a Telegram chat widget on your website using a method that anyone can follow.
- Why Use Telegram for Website Chat? (Benefits You Need to Know)
- Why We Recommend WPChat for Telegram Integration
- Step-by-Step: How to Integrate Telegram Chat on Your Website
Why Use Telegram for Website Chat? (Benefits You Need to Know)
- Instant Communication: Your visitors can message you without filling out lengthy contact forms, which removes the friction that often stops people from reaching out.
- Higher Conversion Rates: According to research, adding a chat feature can increase conversions by up to 40% compared to websites without chat features.Â
- Build Visitor Trust: When visitors see they can get quick answers, they feel more confident about doing business with you since you’re showing that you care about customer service.
- Cross-Platform Continuity: If a visitor leaves your site, they won’t lose the conversation thread—it stays in their Telegram inbox where they can respond at their convenience.
I’ve personally seen small businesses double their inquiry rate simply by adding a visible chat option.
The key is making it as frictionless as possible for visitors to start a conversation—and Telegram does exactly that.
Why We Recommend WPChat for Telegram Integration
WPChat is a plugin created specifically to let users integrate popular messaging apps into their website.
I’ve tested 5+ different Telegram integration methods, including manual embed codes and other plugins.
Out of the options, WPChat consistently delivered the easiest setup and most professional appearance, which is why I recommend it for beginners.
Here are the key advantages that make WPChat stand out:
- No Coding Required: Visual setup wizard walks you through every step
- Multi-Platform Support: Connect Telegram, WhatsApp, Facebook Messenger, and Instagram from one plugin
- Team Management: Create multiple agents and automatically distribute incoming chats
- Professional Appearance: Fully customizable to match your brand colors and style
- Instant Answers with FAQs: Provide common answers and reduce load on support team
- Insightful Stats: Use the analytics to check how your new Telegram chat widget is performing
Here’s how it works:
Once you set it up, the plugin adds a floating icon to your site. Visitors can click on it to open a chat widget.
From there, users can choose to chat with you on Telegram or another platform they prefer.
Then, the plugin will redirect them to your Telegram chat so they can start chatting immediately — it’s that simple.
Ready to start featuring a Telegram chat option on your website? Sign up for WPChat today!Â
What You’ll Need Before Starting
Before you integrate Telegram chat into your website, make sure you have:
- A WordPress Website: This tutorial is specifically for WordPress.org sites
- WPChat Plugin: This plugin handles all the technical work of connecting Telegram to your WordPress site.
- A Telegram Account: You’ll need a phone number connected to Telegram (free to set up on iOS, Android, or desktop)
What if I don’t have a Telegram account yet?
Setting up a Telegram account takes just a few minutes. Simply download the Telegram app from the App Store, Google Play, or Telegram’s website for desktop.
Enter your phone number, verify it with the code they send you, and you’re ready to go.
Step-by-Step: How to Integrate Telegram Chat on Your Website
Now let’s walk through the complete process of adding Telegram chat to your WordPress site. I’ll break this down into simple steps that anyone can follow.
Step 1: Install and Activate WPChat on Your Website
First, get a copy of WPChat here and install it on your website.
In case you need help, you can see this beginner’s guide on how to install a WordPress plugin.
After activation, WPChat will appear in your WordPress dashboard menu, and you’ll be ready to set up your Telegram chat.
Step 2: Create a Telegram Chat Widget
Navigate to the WPChat menu in your WordPress dashboard and click on the Setup button to launch the configuration wizard.
On the first screen, you’ll be asked to enter your WhatsApp phone number.
This gives your visitors another way to reach you. Don’t worry, you can set up your Telegram number later.
Click Next to move forward.
Now you’ll see a selection of visual themes for your Telegram chat assistant.
Pick the theme that best matches your website’s design.
Don’t worry if it’s not perfect—you can customize the colors and styling in Step 4.
After selecting a theme, click Next to continue.
Step 3: Set Visibility for Telegram Chat Widget
This step lets you control exactly where the Telegram chat widget appears on your website.
First, choose between 2 ways of displaying your Telegram chat option: display on all pages or display only on specific pages.
After that, you can use the filters below to exclude or include the widget from specific Pages, Tags, Categories, or Custom Post Types.
Click Next when you’re satisfied with your visibility settings.
Now enter your WPChat license key in the field provided and click on Finish Setup.
Step 4: Customize Your Telegram Chat Widget
Now that your chat widget is set up, let’s make it match your brand perfectly.
Click the Customize button to open the customization panel. This is where you can adjust colors, text, and other visual elements.
You can now see a live preview of your new Telegram chat widget with a customization panel on the left.
I’ll take you through some ways of customizing your new chat widget. Once you see how easy it is, you can freely design your widget to look any way you want.
Let’s start by changing the colors of your Telegram chat widget.
From the right, select the Color Palette option from the customization panel.
You can choose from 5 pre-made color palettes or pick a new one by clicking on Custom.
Once you’re happy with the colors, click on Save.
To start customizing another part of your chat widget, click on the Back button.
This time, let’s select the Header option.
From there, you can change the heading text that appears above your chat widget.
Simply enter a new text into the Heading field on the left.
For best results, you can make it welcoming and simple enough that people can quickly read it.
Like before, click on Save to confirm your changes.
Now that you know how this works, take some time to explore other customization options available in the menu.Â
You can change the chat icon that appears on your site, upload an assistant avatar image, adjust which sections are visible, and even customize each section separately.
Remember to Save your changes after each customization you make.
Step 5: Integrate Your Telegram Account
The final step is to connect your Telegram account so you can receive and respond to messages from your website visitors.
Navigate to WPChat » Agents from your WordPress dashboard menu.
You can create agents that will automatically respond to users and direct them to Telegram.
Click on Edit to modify your agent profile.
First, click on Upload to add a profile image.
Add a professional headshot or company logo that will appear to visitors when they chat with you—this helps build trust and makes the conversation feel more personal.
Enter a fitting name for your chat agent in the Name field.
This could be your own name, your business name, or a role like “Support Team.”
Scroll down to find the Telegram phone number field.
Enter your Telegram-connected phone number here and click on Save Changes to complete the setup.
Your Telegram chat widget is now live on your website! Visitors can click the chat icon to send you messages, and you’ll receive them directly in your Telegram app.
And that’s it!
As you can see, WPChat makes it super easy to integrate Telegram chat with your website — even if you’re new to WordPress.
The key steps include configuring your chat assistant, choosing where it appears on your site, customizing the colors and branding, and connecting your Telegram phone number.
Once live, you’ll be able to respond to visitor inquiries in real-time through the Telegram app you already use, making customer communication effortless and effective.
Ready to add Telegram chat widgets to your site? Sign up for a copy of WPChat today!
You may also want to see our guide on how to add Instagram chat to your WordPress website.
