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General Inquiries Support Requests

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Have an issue with something non technical like Account or Billing? Use our General enquiries form

Can’t set up or update a Photo Feed

On Friday May 24, 2024, the Meta API stopped providing data from a page’s photo page. As such, you will not be able to set up or update a photo feed until Meta has resolved this API issue. We are working on having this resolved as soon as possible, however as we are working with a third-party API we can not provide an estimated time for this issue to be resolved. Once Meta has resolved the issue, your feeds will automatically start updating again. Thank you for your understanding.

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Reads license API response and sets whether it’s priority support or not
View the plugin version number on your WordPress Plugins page. Find the current latest version numbers here:

Updating the plugin to the latest version will solve most common problems. Please try updating the plugin to the latest version before submitting a support ticket.

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<!– Start TikTok Fields –>

<!– End TikTok Fields –>

<!– Start Facebook Fields –>

<!– End Facebook Fields –>

<!– Start Instagram Fields –>

<!– End Instagram Fields –>

<!– Start Twitter Fields –>

<!– End Twitter Fields –>

<!– Start YouTube Fields –>

<!– End YouTube Fields –>

If available, please add a link to the specific page where the feed is added. If no feed is available, add the home page or intended location.
This helps us resolve any technical issues much faster Where do I find this?
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Check out our extensive documentation to find a solution without submitting a ticket.