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Video Posts are Missing or Only Show Thumbnail

Your videos are being flagged for copyright issues
Recently Instagram has started removing videos from its API that contain copyrighted or potentially copyrighted material. This seems to include any songs or parts of movies that are longer than 1 minute in length (though it’s not clear exactly what will flag something to be removed).

You can try shortening the video or removing any background music to see if it will display in the feed.

You have IGTV posts in your Feed

If you have IGTV posts that are not showing up,  you likely have a Private account connection. The Instagram API will only display IGTV posts if you are connected via a Business Profile. For more information on this please see here.

You have Reels posts in your feed
Instagram does not yet support Reels posts in its API (which we use to create feeds in the plugin). Reels posts are not displayed at all for this reason. If Instagram does support Reels posts in its API the plugin will be updated to include these. This was previously the case with IGTV posts, which we added support for right after Instagram added it to their API.

Technical Support

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