Can I use the plugin with the WordPress 5.0 block page editor (Gutenberg)?

Update: April 2020, the latest version of the plugin now includes a “Custom Facebook Feed” block which can be used in place of the shortcode. Yes, you can add the […]

How do I customize my Facebook feed?

WordPress plugin You can customize the feed by setting the options on the Customize page, which can be found under the Facebook Feed menu in your left hand WordPress admin menu. If […]

How to only display the Like Box by itself

The Facebook “Like Box” widget can be optionally included in your feed, but if you’d like to only display the Like Box and not any posts then you can use […]

Is it possible to display Facebook “offer” posts

Unfortunately not. Facebook doesn’t allow you to retrieve and display offer posts from your Facebook page.

How do I find my Facebook Page or Group ID?

If you have a Facebook page with a URL like this: then the Page ID is just smashballoon. If your page URL is structured like this: then the Page ID is actually the […]

Can I display feeds from multiple Facebook pages?

Yep, you sure can. Here’s how: WordPress Plugin You can set your default Facebook Page ID on the Custom Facebook Feed settings page within the WordPress admin, you can then […]

How do I migrate my settings from the free version of the WordPress plugin to the Pro version?

As the free version and the Pro version are two separate versions of the plugin then you need to deactivate the free version prior to activating the Pro version. You […]

Can I display the feed from a Facebook group?

You can display posts from an open Facebook group. In order to display your group posts you should ensure that have the Page Type setting set to Group on the Custom Facebook Feed settings page or directly in the shortcode: [custom-facebook-feed pagetype=group]

Can I comment on the Facebook posts directly on my website?

Unfortunately Facebook doesn’t actually allow you to comment on Facebook posts outside of Facebook and so we’re not able to include that functionality in the plugin. The only way to […]

Where do I enter my Custom Facebook Feed license key?

WordPress plugin You enter your license under the ‘License’ tab, which is on the Settings page, as shown in the screenshot below: Please note, if you don’t see a ‘License’ […]

How do I embed the Facebook feed directly into a WordPress page template?

You can embed the feed directly into a template file by using the WordPress do_shortcode function: <?php echo do_shortcode(‘[custom-facebook-feed]’); ?>

What if I have an issue or need to ask a question?

The best course of action is to first search through our FAQ and Troubleshooting questions here as we’ve put together a list of the most common issues and their solutions. […]

Can I display a feed from a private Facebook page?

We’re afraid not. As the plugin allows you to display your Facebook feed publicly on your website for the whole world to see then posts from private pages cannot be […]

Can I display the feed from a personal Facebook profile?

Due to Facebook’s privacy policy you’re not able to use the plugin to display posts from a personal profile, but rather only from a public page account or from a […]

What’s an ‘Access Token’ and do I need one?

While you don’t need an Access Token in order to display most types of content in the Custom Facebook Feed Pro plugin we do recommend it.  An Access Token is required […]

Will the plugin continue to work after my license expires?

If your license expires then the plugin will still continue to work but you won’t have access to plugin updates or customer support. However, if Facebook or WordPress changes something […]

Is the content of my feed crawlable by search engines and how does it help improve my SEO?

Unlike other Facebook plugins which use iframes to embed your feed into your page once it’s loaded, the Custom Facebook Feed uses server-side code to embed your feed content directly […]

Which version of the Custom Facebook Feed plugin is right for me? The WordPress plugin or the PHP Standalone version?

Find out which version of the Custom Facebook Feed plugin is the right fit for your website.

I need to activate my Personal license on a development site prior to launch. Can I do this and still activate on my live site after launch?

A Personal license can only be activated on 1 domain at a time. You can activate your license on a development site, then when you’re ready to launch you can […]

Does the WordPress plugin work with W3 Total Cache or other caching plugins?

The Custom Facebook Feed plugin should work in compatibility with most, if not all, caching plugins, but you may need to tweak the settings in order to allow the Facebook […]