Can’t find a solution? Fill out the form below and we’ll get back to you as soon as possible.
Please include your System Info from the plugin and as much information as possible.
Known issue: If you are experiencing an issue connecting to the Facebook API then please make sure to update the plugin to the latest version (Free: v2.7.2, Pro: v3.5.1) and use the “Log in and get my Access Token” button to obtain a new Access Token. Recent Facebook platform changes have required updates to our plugin code which are reflected in the latest versions. If you’re having an issue updating the plugin then please see this FAQ.