Please refer to the Troubleshooting page for solutions to the most common issues, and the FAQ and Documentation links above for answers to common questions and directions on how to set up and use your plugin. If you still need support then just fill out the form below and we’ll get back to you as soon as possible! Please try to provide as much information about your problem as possible, such as the Facebook Page ID you are using and a link to the page on your website where you’re using the plugin.
Known Issue: If you are receiving the following error in the Pro WordPress Plugin Error: (4) Application request limit reached please manually update the plugin to the latest version (2.3.2) by following these directions.
- Navigate to the ‘Misc’ tab on the plugin’s ‘Customize’ page and check the setting at the bottom which says ‘Preserve settings when plugin is removed’
- Uninstall the plugin
- Download and install the latest version of the plugin from your Account