How do I find my Facebook Page or Group ID?

If you have a Facebook page with a URL like this: https://www.facebook.com/smashballoon then the Page ID is just smashballoon. If your page URL is structured like this: https://www.facebook.com/pages/smashballoon/123654123654123 then the Page ID is actually the […]

Can I display feeds from multiple Facebook pages?

Yep, you sure can. Here’s how: WordPress Plugin You can set your default Facebook Page ID on the Custom Facebook Feed settings page within the WordPress admin, you can then […]

Can I display the feed from a Facebook group?

You can display posts from an open Facebook group. In order to display your group posts you should ensure that have the Page Type setting set to Group on the Custom Facebook Feed settings page or directly in the shortcode: [custom-facebook-feed pagetype=group]

What if I have an issue or need to ask a question?

The best course of action is to first search through our FAQ and Troubleshooting questions here as we’ve put together a list of the most common issues and their solutions. […]

Can I display a feed from a private Facebook page?

We’re afraid not. As the plugin allows you to display your Facebook feed publicly on your website for the whole world to see then posts from private groups cannot be […]

Can I display the feed from a personal Facebook profile?

Due to Facebook’s privacy policy you’re not able to use the plugin to display posts from a personal profile or group account, but rather only from a public page account, as posts […]

Is the content of my feed crawlable by search engines and how does it help improve my SEO?

Unlike other Facebook plugins which use iframes to embed your feed into your page once it’s loaded, the Custom Facebook Feed uses server-side code to embed your feed content directly […]

Which version of the Custom Facebook Feed plugin is right for me? The WordPress plugin or the PHP Standalone version?

Find out which version of the Custom Facebook Feed plugin is the right fit for your website.

Are there any technical/server requirements for running the plugin?

Your web server should have either cURL or the PHP allow_url_fopen function enabled. If you don’t know what these are then don’t worry as they’re enabled on the majority of […]

I need to activate my Personal license on a development site prior to launch. Can I do this and still activate on my live site after launch?

A Personal license can only be activated on 1 domain at a time. You can activate your license on a development site, then when you’re ready to launch you can […]

Does the WordPress plugin work with W3 Total Cache or other caching plugins?

The Custom Facebook Feed plugin should work in compatibility with most, if not all, caching plugins, but you may need to tweak the settings in order to allow the Facebook […]

How do I renew my license?

Renewing your license is super easy, just view your Account page (or register for one if you don’t have one already) and click on the renew link next to your […]

I need an invoice/receipt for my purchase. Where can I get one?

When you purchase a product you’ll be presented with a purchase confirmation screen which contains all of your purchase information along with a link to download a PDF invoice for […]

Is the plugin a one-time purchase? Can I still get support after one year?

When you buy the plugin it is just a one-time purchase. Your purchase includes either a 1 year, 3 year or Lifetime license for support and updates (depending on the […]

Differences between the free version and Pro version of the Custom Facebook Feed plugin

The main differences between the free version and Pro version of the Custom Facebook Feed plugin are listed below. The extra features available in the Pro version are as follows: […]