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How to pull the reviews customers leave on your Easy Digital Downloads products into a feed anywhere on your site.
Would you like to show the reviews customers leave on your Easy Digital Downloads products anywhere on your site?
In this guide, we’ll walk you through pulling Easy Digital Downloads (EDD) reviews into a Reviews Feed Pro feed for the first time. All you need is Reviews Feed Pro, Easy Digital Downloads, and the EDD Reviews extension.
If you run a digital storefront on Easy Digital Downloads, your product reviews are among the most credible content a new visitor can see. Those reviews live at the bottom of each download page.
Reviews Feed Pro pulls reviews from your EDD downloads into a customizable feed. You can place that feed anywhere on your site, including your homepage, a dedicated testimonials page, a sidebar, or a checkout reassurance block.
Requirements: Easy Digital Downloads reviews need the Plus license level or higher of Reviews Feed. Your site also needs Easy Digital Downloads and the EDD Reviews extension, a paid addon from Easy Digital Downloads that adds reviews to your downloads.
Before you get started, make sure Reviews Feed Pro is installed and activated on your WordPress site. If Easy Digital Downloads or the EDD Reviews extension isn’t active, the Easy Digital Downloads option in the source picker stays disabled.
- Checking Your EDD Reviews
- Creating a New Feed
- Choosing Easy Digital Downloads as the Source
- Selecting Which Downloads to Include
- Customizing Your Feed
- Frequently Asked Questions
Checking Your EDD Reviews
To get started, we’ll confirm two things on your site:
- EDD Reviews is installed and active. In WordPress admin, open Plugins and look for “Easy Digital Downloads, Reviews”. If you don’t see it, install it from your EDD account before continuing.
- At least one download has an approved review. Without approved reviews, the feed has nothing to display. The fastest way to seed a review is to visit a download’s public page and submit one with the review form at the bottom. If your settings require moderation, approve it from Downloads » Reviews in WordPress admin.
You can confirm the review count on each download from the Downloads » Reviews admin page. The source picker’s download list also shows the review count next to each download.
Creating a New Feed
Once your reviews are in place, the next step is to create the feed that will display them.
From the WordPress admin sidebar, go to Reviews Feed » All Feeds. To create a new feed, click the Add New button next to the All Feeds heading.
Now that you’ve started a new feed, you’re ready to pick its source.
Choosing Easy Digital Downloads as the Source
The next screen asks which source to pull reviews from. Under Add Source, click Add New to open the Add Sources picker. In the picker, click Easy Digital Downloads.
When you’re ready, click Next to advance to the Add Downloads sub-step.
Selecting Which Downloads to Include
Reviews Feed Pro lists your most recent published downloads, with the current approved-review count next to each one. Tick the checkbox next to any download whose reviews you want included in the feed. You can pick a single download (for a per-product testimonials feed) or check several to build a store-wide reviews feed.
When you’re ready, click Next to advance to the Add Source Name sub-step. There, give the source a memorable name, such as the product name or “All EDD Reviews”. Then click Finish.
The source then appears as a chip on the Create Feed page. If it isn’t selected yet, click the chip to include it in the new feed. Then click Next on the Create Feed page to enter the feed customizer.
Customizing Your Feed
After the wizard completes, the feed opens in the customizer. The left sidebar holds the Templates, Layout, Header, Reviews, and Load More Button sections. The rest of the standard Reviews Feed Pro controls sit between them. Our guide on customizing the look of your reviews feed walks you through each section.
The right side shows a live preview of how your feed will look on the front end. The preview includes each reviewer’s name, date, star rating, review text, and (when set up) avatar image.
When you’re done, click Save in the top-right of the customizer. Once it’s saved, the feed is ready to embed on any page.
The easiest way is the Reviews Feed block. At the top of the customizer, click Embed. Under Post or a Page, pick a page and click Add and Go to Page.
That opens the page in the WordPress block editor, where you add the Reviews Feed block. The shortcode, such as [reviews-feed feed=1], also works in the classic editor and in custom theme templates.
That’s it! You’ve created a feed that shows the reviews from your Easy Digital Downloads products.
Next, see our guide on displaying your reviews feed for every way to add your new feed to your site.
Frequently Asked Questions
Below, we’ve answered some of the most common questions about showing Easy Digital Downloads reviews with Reviews Feed Pro.
Do I need an EDD Pro license to use this?
No. Reviews Feed Pro works with the base (free) Easy Digital Downloads plugin. What you do need is the EDD Reviews extension, which is a separate paid addon from Easy Digital Downloads.
Will reviews pending moderation show up in the feed?
No. Only reviews that EDD Reviews has approved are pulled into the feed. Pending and spam reviews are excluded.
Can I display reviews from only a single download?
Yes. In the Add Downloads sub-step, check just the one download you want. The source becomes that single product’s reviews. It’s a handy way to put a product-specific testimonials block on its sales page.
Does the feed update automatically when new reviews are submitted?
Yes. When a review on one of your selected downloads is added, edited, approved, unapproved, or deleted, Reviews Feed Pro updates its copy of the review. It also clears the cache of every feed that uses that download. You don’t need to refresh anything manually.
Can I mix EDD reviews with reviews from other sources (Google, Trustpilot, WooCommerce) in the same feed?
Yes. If you add another source to the same feed, Reviews Feed Pro will merge the reviews into a single combined feed. By default, the feed orders them by date with the newest first.
Why is Easy Digital Downloads greyed out in the source picker?
There are two possible reasons. If your license is below the Plus level, the option shows a note. The note says that Easy Digital Downloads reviews are available for the Plus and Elite license tiers only. To use this source, upgrade your license to the Plus level or higher. If Easy Digital Downloads or the EDD Reviews extension isn’t active, the option shows a warning that names the missing plugin. Install and activate it from Plugins. Then revisit the source picker.
