How to fix the error “No Accounts Found. Couldn’t find Business Profile”

The error “No Accounts Found. Couldn’t find Business Profile” usually indicates that your Instagram Business Profile is not correctly linked to a Facebook page, and the Facebook API cannot find it.

To fix this problem, you’ll need to​ check your Business Profile is correctly configured, following the steps below:

1) Check that your Instagram Business Profile is correctly linked to a Facebook page by navigating to the Settings > Linked Accounts > Instagram area of the Facebook page.

If the Instagram account is linked to the Facebook page it will look like this (but with the name of your Instagram account and Facebook page instead of Smash Balloon).

Sometimes after you first link an Instagram account to a Facebook page, there will be a message stating that you need to review the connection. If you see a message like that, you’ll need to click the button to complete that review process before you can create a feed for the Instagram account.

If the page is not linked like above, you can follow this guide.

2) Reconnect your Instagram account to the plugin; when sent to Facebook, you might need to click the Edit Settings button to review your connection settings and ensure all pages, profiles, and permissions are selected.


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