Instagram no longer provides details for likes, comments, and followers for personal accounts through the API. In order for the plugin to be able to retrieve this information, you would need to upgrade to a business account by completing the steps in the following FAQ: https://smashballoon.com/instagram-business-profiles/.
Please also note that displaying likes and comments is a feature of the Pro version of our plugin and is not available in the free version.
Still have questions? We are here to help you succeed.Open a support ticket