Docs    Instagram    Documentation

Instagram Feed – GDPR Compliance

Important: If you are using our Instagram Feed plugin on your website then please refer to our GDPR disclosure for full details regarding compliance and how data is transferred and stored.

Icon Font

By default, the icon font in the plugin uses SVGs which do not make any external third-party requests. However, if you have selected the non-default method of using a font file instead then this will be loaded from a CDN (Content Delivery Network) which requires an external request. The CDN used is MaxCDN – a third-party service which hosts common resources in order to improve performance. This request makes the user’s IP address visible to the third-party, MaxCDN, who may use that data in accordance with their privacy policy.  To avoid making this request, simply switch the Icon Font method from “Font File” to “SVG” using the following setting: WordPress Dashboard > Instagram Feed > Customize > Misc > Icon Method

Image Files

The image files for the images in the feed are sourced from Instagram/Facebook’s CDN. As of version 2.0 of the free version and 4.0 of the Pro version, a copy of each image is stored locally on your server in the uploads folder of your WordPress installation. By default, these images are used in the feed whenever they are the optimum resolution based on the size of the image element in the browser. To use local images as much as possible, enable the setting “Favor local images” found on the “Customize” tab, “Advanced” area.

The first time an image is displayed in your feed, the Instagram CDN is used for the source of the image. The resizing of the image file is then triggered with an AJAX call during this page load. Once the resized image is created, future page loads will use the local version of the image file. To create the image file before the first time it’s displayed in the feed, add the following to your shortcode resizeprocess=page.

Technical Support

Still have questions? We are here to help you succeed.

Open a support ticket