Unfortunately, due to changes in Meta/Instagram’s data protection policies, we are no longer able to offer our tool for retrieving an access token to manually connect an Instagram account.
If you are setting the plugin up for a client, here are some alternate methods to help them connect their account:
1) For Instagram Business profiles, your client can give you a role on the Facebook page that is linked to the Instagram account. Then you can connect the Instagram account in the plugin with your own Facebook profile.
2) If your client is an Administrator on the WordPress site, they can directly access the WordPress Dashboard > Instagram Feed > Settings > Manage Sources area to connect their account.
3) If your client is an Editor on the WordPress site, you can use the steps in our guide here to give the Editor role access to the WordPress Dashboard > Instagram Feed > Settings page and connect their account. In the guide, you will need to give them the second capability listed: sbi_settings_pages_capability.
4) If your client does not have any access to the WordPress Dashboard, you could start a screen-sharing session with them, go to the Instagram feed settings in the WordPress Dashboard on your computer, give them control, and allow them to log in with their Instagram account during the process of connecting an account. You can do this in a private or incognito window so it does not use any previously logged-in Instagram session or save your client’s session in your browser.
