If you have been asked to provide an Access Token by your Web Developer or Web Content Manager to set up a Facebook Feed using our plugin, or if you for any other reason wish to create an Access Token to manually set up our plugin, you can follow these steps.
You can find the Access Token Tool here: https://smashballoon.com/instagram-feed/token/
2. At the pop up, select the type of Instagram Account you are connecting. This does not depend on your actual business, but whether or not you have set up a Business Profile in Instagram. You can find out how to connect as a Business Profile here: https://smashballoon.com/instagram-business-profiles/
The options are Personal Profile, and Business Profile. Pick the one you have set up, or need the features for. You can click the question marks for more information. Then click Connect.
If you are connecting a Personal Profile, scroll down to continue this guide. If you are connecting a Business Profile, click here to go to point 4.
3.1. When connecting a Personal Account, if it is your first time connecting our app ensure you allow both permissions asked for, else the Access Token will not work. Then click Authorize. If you have previously connected our app, click Continue.
If you have any issues with the Access Token not working when you have previously connected our app, click Edit Settings, then remove our App from your Instagram Integration before attempting the connection again.
3.2. You will be redirected to our site. Save the Access Token and User ID These can then be used to manually set up our plugin, or be sent to your Web Developer or Web Content Manager that will set it up for you. Make sure to send the full information.
Business Account Access Token and User ID.
4.1 If you have previous connected to Smash Balloon WordPress, click Edit Settings, if this is the first time connecting our app, click Continue as <your name>.
4.2 On the next page, you will be asked which Instagram Business accounts you want to use with our app. We recommend selecting all in this step to ensure the Access Token works, but it is not required. You can choose which specific account in the last step. Then press Next.
4.3 On the next page, you will be asked which page you want to connect. You should select all for the Access Token to work. You can choose which specific page in the last step. Then press Next.
4.4. You will then be asked which permissions to give the Smash Balloon Social app. All permissions are required for the Access Token to work with all features. These are only asked for since they are necessary to retrieve all information we use for our features. Should you choose to disable some, be aware some or all of our features may not work. Our App will not make any changes to your page, nor post anything, at any point. Make sure all are selected, then press Done.
4.5. Press OK, you will then be redirected to our site.
5. When back on our page, save the User ID and Access Token of the account you want to connect in the feed as shown below. These can then be used to manually set up our plugin, or be sent to your Web Developer or Web Content Manager that will set it up for you. Make sure to send the full information.
Should you have any questions about the process, feel free to contact our support.