Legacy: Instagram Hashtag API error: “The requested resource does not exist”

– Updated Dec 27, 2018.

Some users are experiencing the following error message when trying to use the new Instagram Hashtag API:

"message": "The requested resource does not exist",
"type": "OAuthException",
"code": 24,
"error_user_title": "Could not find a matching hashtag",
"error_user_msg": "The Hashtag "___" requested by the user either cannot be seen due to missing permissions, is invalid or doesn't exist."

Solution
This is related to a bug in the new Instagram Hashtag API which Instagram have now fixed.  In order to fix this in the plugin, please do the following:

1) Update the plugin to v4.0.6
2) Go to the “Configure” page
3) Reconnect any Business accounts using the blue button labeled “Connect an Instagram Account”
4) Click “Save Changes”

support

Couldn’t find your answer in the docs?

Contact Support

Was this article helpful?