Admin AJAX Requests are Not Working

The use of the admin-ajax.php file by our plugin is necessary for certain features to work. This includes loading more posts with the “Load More” button, image resizing, and adding comments in the lightbox (pro version). Here are some common reasons this isn’t working:

1) The error was due to complications when you first set up the plugin

If the feed is displaying and all features are working, there may have been a temporary disruption on your site that triggered the error to display. You can dismiss the error notice to remove it from the dashboard permanently.

2) There is a JavaScript error on the page

JavaScript errors can prevent the AJAX calls from working. See our related FAQ for more info and how you can correct this.

3) A security plugin or a custom rewrite rule in your .htaccess file is blocking access

Many security plugins have a setting to workaround this issue. The use of admin-ajax.php is the officially supported method for using AJAX with WordPress so many themes and plugins do this.

4) The WordPress Address or Site Address settings are not correct

These settings are found on the Settings -> General page in your dashboard. Make sure the protocol (http/https) matches what your site is using.

support

Couldn’t find your answer in the docs?

Contact Support

Was this article helpful?