If your license expires then the plugin will still continue to work but you won’t have access to plugin updates or customer support. However, if Facebook or WordPress changes something in the future which affects the functionality of the plugin – such as a Facebook API change – and we release an update to the plugin to account for the change(s) then you wouldn’t have access to the latest version in order to keep the plugin working correctly. For more information about how license renewals work, see this FAQ.
But what do I do if an older version of the plugin stops working?
This doesn’t happen very often, but if an older version of the plugin stops working due to a change in the Facebook API then you’d need to update the plugin in order to receive the necessary code changes to accommodate the Facebook update. Facebook is continually updating their platform and changing things in their API, many of which are unforeseen, and so we have to update and change the plugin over time to adapt to these changes. As this requires ongoing time and cost to maintain then we require that users have a valid license key in order to keep receiving updates. Without doing this then unfortunately our business model would not be sustainable and we wouldn’t be able to keep maintaining the plugin at all due to the ever-increasing support burden and ongoing development cost. We understand the frustration and apologize for any inconvenience. The ongoing changes in social media platforms and APIs add an extra layer of complexity to running a social media plugin business due to those ongoing necessary changes, when compared to a plugin that doesn’t rely on a 3rd-party service (for example a contact form plugin or a photo gallery plugin) which can be developed once and then will continue to work forever. We intend to be around for the long-haul to maintain and support our customers and so spend a lot of time on support and development to keep our plugins up to date and working smoothly, in order to avoid falling to the wayside and our products being abandoned like many other social media plugins are over time.
We hope you understand, and if you have any other questions at all then just let us know.