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License Renewals

Contents:
How to Renew a License
Who can Renew a License?
Why Renew A License?


How to Renew a License

A license can be renewed two different ways:

1) A license can be renewed within your Smash Balloon user account.

    • Log into your Smash Balloon user account here.
    • Select “Downloads” and scroll down to the plugin/license you wish to renew.
    • Click on the “renew” link.
    • If you have an applicable promotional/discount coupon code then click on the “Have a coupon?” link next to the “Total”.  Enter the discount code and click on “Apply”,
    • Complete the normal checkout process.

User account: License renewal link screenshot.2)  A license can be renewed without having to log into your user account.

    • Go to this site page here.
    • Enter the license key for the plugin license you wish to renew.
    • Click on the “Renew License” button which will bring up the Checkout page.
    • If you have an applicable discount coupon code then click on the “Have a coupon?” link next to the “Total”.  Enter the discount code and click on “Apply”,
    • Complete the normal checkout process.

If you have any questions or issues regarding renewing your license key then please contact us.

Who can Renew a License?

Anyone can renew a license on behalf of the owner.  Renewing a license does not transfer the license ownership to a person making the renewal payment.  Rather it is a payment which simply extends the life of an already existing license that may be owned by someone else.

If a different name/email is used during a “renewal” purchase a new Smash Balloon account will be created using the information provided for that purchase. The renewal purchase would then reside in the new account that was created while ownership and control of the license would remain in the owners account.  This results in purchases relating to the same license becoming orphaned from one another as each purchase will each reside in their own respective accounts which they were made under.  This is not a recommended practice.

Why Renew a License?

Customer support
Without a valid license key you will no longer be able to receive updates or support for your plugin. A renewed license key grants you access to our top-notch, quick and effective support for another full year.

Maintenance With both WordPress and the social media APIs being updated on a regular basis we stay on top of the latest changes and provide frequent updates to keep pace.

New features We’re continually adding new features to the plugin, based on both customer suggestions and our own ideas for ways to make it better, more useful, more customizable, more robust and just more awesome! Renew your license to prevent from missing out on any of the new features added in the future.

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