Get in Touch

To report a security vulnerability, please use the form here.

Please click here to see our guide on how to generate an invoice with your updated information.

Thank you for your interest! We currently aren’t taking guest post requests, right now.

Currently, all of our pricing terms are yearly.

If you are looking to cancel your Smash Balloon automatic renewal, you can do so at any time in the Billing section of your dashboard.

There are feature differences between the license tiers, as well as the number of WordPress sites you can activate the plugin license on. For more information please see our licenses explained documentation here

If you are having a technical issue that is stopping you from enjoying any Smash Balloon product, and you’d like to request a refund due to this, please let us know the issue you are having below. We’ll gladly assist in resolving it for you. You are also welcome to send a technical support request directly in our technical support form

If you are requesting a refund due to a missing feature, please let us know what that feature is and we’ll happily add it to our internal feature request board for future development.

We cannot provide technical support from this form

This form is intended for general inquiries, pre-sales questions, payment/account/license issues, or questions regarding our plugin demos. For technical support requests please use the Support form for a quicker, more effective response.