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API Error 100 – Unsupported get request

If you’re receiving the error message “API Error 100: Unsupported get request.” when displaying posts from a group or a page, one of the most common causes is that there are buy/sell posts located in the feed that are caused by this Facebook API bug where in this case no information is returned.

We have implemented an option to adapt this to sales-type posts, which will work around the issue. This will help you display the posts; however, the pricing details will not be included as these are not available in the API. To fix this, please follow the steps below:

Solution:

Add the salesposts=”true” option to the shortcode you are using to display your Facebook feed, like so:

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

2 months ago

Smash Balloon

We're celebrating our rebranding and website relaunch with a huge Launch Party this week! Enter to win a pair of AirPods Pro for FREE and get huge discounts of up to 65% off our plugins! smashballoon.com/sale/

Each sale will also help support Save the Children, an amazing charity which helps children in need all around the world.
... See MoreSee Less

Were celebrating our rebranding and website relaunch with a huge Launch Party this week! Enter to win a pair of AirPods Pro for FREE and get huge discounts of up to 65% off our plugins! https://smashballoon.com/sale/

Each sale will also help support Save the Children, an amazing charity which helps children in need all around the world.

Comment on Facebook

One of my emails, in a back and forth to this company, to ask questions about a product, before I actually buy it. The absurdity? By now, it would have been far easer just to ... errr. call me. Welcome to tech sales in the new generation: First tip? Banish the "I am sorry you feel that way" from your lexicon. You sound like Verizon customer service. Not the highly educated individual I presume I am dealing with. That is the perfect passive aggressive non answer that is all the rage in the '20s.. You aren't really apologizing, you just feel badly that in some form, i may feel hurt. I haven't purchased your product. As a self-employed journalist, for whom budget decisions always loom large, i avoid purchases from companies that are incapable of basic human interaction Let's see how this movie goes: I email you a few questions, you respond. That immediately triggers follow up questions, which I in turn ask of you. A Day or so later, we may have resolution. Or, 5 min of actually engaging in a back & forth, and you get a credit card. Sadly, tech companies are far more enamored of the method of information delivery, than results. I'm sure many deal with your company, based on the absence of any alternative. What would be a far more interesting analysis? How many consumers simply, when met with this "form of communication", simply walked away. BTW, my hosting provider, Blue Host, has actual trained sales people on the line.(Gasp! How positively 1990's of them!) As a result of exactly two brief (verbal) conversations, I have purchased a hosting package, as well as paid support.

I'm an existing customer with an All Access bundle. can I get 65% off renewal? it's due on the 29th March

3 months ago

Smash Balloon

We have a new balloon to smash!

After 9 years it was time for a refresh! Our new logo is clean and simple, just like our plugins.
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We have a new balloon to smash!

After 9 years it was time for a refresh! Our new logo is clean and simple, just like our plugins.

3 months ago

Smash Balloon

Like saving time? We’ve been listening to your feedback, and our new Feed Templates feature makes it much quicker and easier to get started creating your perfect feed! Just select a template with one click and let us do the work for you.

Update to v4.2 of the Custom Facebook Feed Pro plugin to use this new feature, and find out more details here: smashballoon.com/facebook-feed-templates-update/
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Like saving time? We’ve been listening to your feedback, and our new Feed Templates feature makes it much quicker and easier to get started creating your perfect feed! Just select a template with one click and let us do the work for you.

Update to v4.2 of the Custom Facebook Feed Pro plugin to use this new feature, and find out more details here: https://smashballoon.com/facebook-feed-templates-update/

4 months ago

Smash Balloon

Say hello to Instagram Feed 6!

Our biggest update to the plugin yet, with a brand new admin interface. We've redesigned the user experience from the ground up for simplicity, making it way easier to create, manage, and customize your feeds.

- See and edit all your feeds in one place (no more pesky shortcode options!)
- A brand new feed customizer with live feed preview.
- Redesigned settings pages to make it easier to find things.
- Easy color scheme settings to change all your colors in one place.
- Better Shoppable Feeds, import/export settings, and much more!

Check out our announcement post on our blog for more info:
smashballoon.com/new-update-instagram-feed-6/
... See MoreSee Less

Say hello to Instagram Feed 6!

Our biggest update to the plugin yet, with a brand new admin interface. Weve redesigned the user experience from the ground up for simplicity, making it way easier to create, manage, and customize your feeds.

- See and edit all your feeds in one place (no more pesky shortcode options!)
- A brand new feed customizer with live feed preview.
- Redesigned settings pages to make it easier to find things.
- Easy color scheme settings to change all your colors in one place.
- Better Shoppable Feeds, import/export settings, and much more!

Check out our announcement post on our blog for more info:
https://smashballoon.com/new-update-instagram-feed-6/

Comment on Facebook

Broke my feed. Shows my photo, bio and follow button but no actual images. Just a blank area. It was working fine for months before this!

its not showing any pictures with the new update using the divi theme builder did all that it says to do on your knowledge base.

Hey guys! I am a social media professional, and I would like to mention about Rannkly, a powerful social media tool that I recently stumbled upon. And well let me tell you that it is a lot better than Buffer.@https://www.facebook.com/reputationmanagement/

5 months ago

Smash Balloon

We're turning Green Monday blue this year, and running a huge sale with deals of up to 65% off in support of the Ocean Conservancy who help to protect and clean the world's oceans.

This deal is for one day only, so claim yours and help support a great cause at the same time: smashballoon.com/sale/
... See MoreSee Less

Were turning Green Monday blue this year, and running a huge sale with deals of up to 65% off in support of the Ocean Conservancy who help to protect and clean the worlds oceans.

This deal is for one day only, so claim yours and help support a great cause at the same time: https://smashballoon.com/sale/

6 months ago

Smash Balloon

Forget Black Friday, it's SMASH Friday!

We're thankful for all of our 1,600,000+ users who choose to use our plugins to power their social media feeds. To show our appreciation, we're offering up to 65% off all our plugins for Facebook, Instagram, Twitter, and YouTube.

Grab your deal now before it expires: smashballoon.com/black-friday/
... See MoreSee Less

Forget Black Friday, its SMASH Friday!

Were thankful for all of our 1,600,000+ users who choose to use our plugins to power their social media feeds. To show our appreciation, were offering up to 65% off all our plugins for Facebook, Instagram, Twitter, and YouTube.

Grab your deal now before it expires: https://smashballoon.com/black-friday/

Comment on Facebook

Hello! I've bought your facebook plugin, but it doesn't work correctly. I stream posts from my facebook page to my site, and if post contains several photos, only the first one shows at lightbox. If I click the next button, I see the photo from next post. But I presume that the next picture from this post have to be shown. How to fix it?

I've just bought your facebook pugin to show a facebook group i run, but it is not working. The group is private and i have all the relevent tokens

Load more

Once you have added the ‘salesposts’ option, you’ll need to clear the plugin’s cache.

Do this by navigating to your WordPress Dashboard > Facebook Feed > All Feeds > Select Edit for the specific feed > Settings > click Clear Feed CacheYou can also clear the cache for all feeds under Facebook Feed > Settings > Feeds > Caching > click Clear All Caches.

Do this by navigating to your WordPress Dashboard > Facebook Feed > Settings > and there click Save Settings & Clear Cache.

Save Change and Clear Cache

support

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