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API Error 100 – Unsupported get request

If you’re receiving the error message “API Error 100: Unsupported get request.” when displaying posts from a group or a page, one of the most common causes is that there are buy/sell posts located in the feed that are caused by this Facebook API bug where in this case no information is returned.

We have implemented an option to adapt this to sales-type posts, which will work around the issue. This will help you display the posts; however, the pricing details will not be included as these are not available in the API. To fix this, please follow the steps below:

Solution:

Add the salesposts=”true” option to the shortcode you are using to display your Facebook feed, like so:

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

2 months ago

Smash Balloon

We’re 9 years old! And what a 9 years it’s been. 5 plugins, over 1.75 million users, and over 5,000 5-star reviews! We couldn’t have come this far without you, and so to show our appreciation we’re running a huge sale for this week only: smashballoon.com/sale/

We’re offering 65% off our All Access Bundle which includes all of our popular plugins for Instagram, Facebook, Twitter, YouTube, and our fan-favorite Social Wall plugin which combines them all together.

We have tons of exciting updates in store for this year and we’re excited to share them with you soon. Here’s to another year continuing to serve you the best we can to help you reach your goals!
... See MoreSee Less

We’re 9 years old! And what a 9 years it’s been. 5 plugins, over 1.75 million users, and over 5,000 5-star reviews! We couldn’t have come this far without you, and so to show our appreciation we’re running a huge sale for this week only: https://smashballoon.com/sale/

We’re offering 65% off our All Access Bundle which includes all of our popular plugins for Instagram, Facebook, Twitter, YouTube, and our fan-favorite Social Wall plugin which combines them all together.

We have tons of exciting updates in store for this year and we’re excited to share them with you soon. Here’s to another year continuing to serve you the best we can to help you reach your goals!

5 months ago

Smash Balloon

We're celebrating our rebranding and website relaunch with a huge Launch Party this week! Enter to win a pair of AirPods Pro for FREE and get huge discounts of up to 65% off our plugins! smashballoon.com/sale/

Each sale will also help support Save the Children, an amazing charity which helps children in need all around the world.
... See MoreSee Less

Were celebrating our rebranding and website relaunch with a huge Launch Party this week! Enter to win a pair of AirPods Pro for FREE and get huge discounts of up to 65% off our plugins! https://smashballoon.com/sale/

Each sale will also help support Save the Children, an amazing charity which helps children in need all around the world.

Comment on Facebook

One of my emails, in a back and forth to this company, to ask questions about a product, before I actually buy it. The absurdity? By now, it would have been far easer just to ... errr. call me. Welcome to tech sales in the new generation: First tip? Banish the "I am sorry you feel that way" from your lexicon. You sound like Verizon customer service. Not the highly educated individual I presume I am dealing with. That is the perfect passive aggressive non answer that is all the rage in the '20s.. You aren't really apologizing, you just feel badly that in some form, i may feel hurt. I haven't purchased your product. As a self-employed journalist, for whom budget decisions always loom large, i avoid purchases from companies that are incapable of basic human interaction Let's see how this movie goes: I email you a few questions, you respond. That immediately triggers follow up questions, which I in turn ask of you. A Day or so later, we may have resolution. Or, 5 min of actually engaging in a back & forth, and you get a credit card. Sadly, tech companies are far more enamored of the method of information delivery, than results. I'm sure many deal with your company, based on the absence of any alternative. What would be a far more interesting analysis? How many consumers simply, when met with this "form of communication", simply walked away. BTW, my hosting provider, Blue Host, has actual trained sales people on the line.(Gasp! How positively 1990's of them!) As a result of exactly two brief (verbal) conversations, I have purchased a hosting package, as well as paid support.

So I've got a beef to settle with you chaps. I DO NOT see any option in my SB account profile to disable automatic renewals. I find this highly annoying and bordering on hustling and forcing a customer to make a payment. I have had to inform my bank to blacklist YOUR company is any attempt is made to do an auto deduction

I'm an existing customer with an All Access bundle. can I get 65% off renewal? it's due on the 29th March

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Once you have added the ‘salesposts’ option, you’ll need to clear the plugin’s cache.

Do this by navigating to your WordPress Dashboard > Facebook Feed > All Feeds > Select Edit for the specific feed > Settings > click Clear Feed CacheYou can also clear the cache for all feeds under Facebook Feed > Settings > Feeds > Caching > click Clear All Caches.

Do this by navigating to your WordPress Dashboard > Facebook Feed > Settings > and there click Save Settings & Clear Cache.

Save Change and Clear Cache

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