Known issue: Error: (#200): Due to some sudden Facebook changes Access Tokens from new Facebook apps are temporarily unable to access the Facebook API. You can still use our plugin by leaving the “Facebook Access Token” field blank.
Please note that using a Facebook Access Token is optional when using the Custom Facebook Feed plugin.
To obtain an ‘App’ Access Token from Facebook (which never expires) just follow the steps below.
1) Go to developers.facebook.com and click on Log In in the top right. Log in using your personal Facebook credentials.
Note: The personal Facebook account that you use to register as a developer does not need to be associated in any way with the page or group whose posts you want to display. You can use the Access Token you receive to display the posts from any public Facebook page or open group.
Note: You cannot log in to the Developer site using a Facebook Page or Business account. You must use the username and password from your personal Facebook profile. Facebook doesn’t allow businesses to register as developers, only individuals.
2) If this is your first time signing in to the Facebook Developer portal then click on Register. Registering is a quick an easy process which will take less than a couple of minutes. If you’re already registered then you can skip ahead to step 7.
3) Accept the Facebook terms and click Next.
4) Enter your phone number to confirm your account.
5) Facebook will send you an automated text message containing a confirmation code. Enter it in the box and click Register.
6) You’re now registered as a Facebook Developer. Click Done.
7) Hover over My Apps and then click on Add a New App.
8) If prompted, click on basic setup. Note, this isn’t always displayed so, if not, then you can skip to the next step.
9) Enter your app Display Name – this can be anything you like. Enter an email address and click Create App ID
10) Complete the Security Check and click Submit.
11) Your App is now set up. Click on Settings to find your app information.
12) Important: Copy and paste your App ID and App Secret (shown below) into the fields in the next step to retrieve your Access Token.
Note: Make sure to click “Show” next to your App Secret before copying.
13) Copy and paste your App ID and App Secret into the fields below and click Get my Access Token.
Once you have your token, you can copy and paste it into the Facebook Access Token field on the plugin’s Settings page, or head over to the Pro Demo page to test it out. If you have trouble retrieving your token then please contact support for assistance.