Smash Balloon is a fun-loving WordPress plugin development company birthed into existence in early 2013. We specialize in creating plugins that are not only intuitive and simple to use, but also designed to integrate seamlessly into your website and allow you to display your social media content in powerful and unique ways. Over 1.5 million awesome people have decided to actively use our plugins, which is an incredible honor that we don’t take lightly. This compels us to try to provide the quickest and most effective customer support that we can, blowing users away with the best customer service they’ve ever experienced.
John is the founder and team leader at Smash Balloon. He's been working with WordPress since 2009, initially developing custom solutions for clients before venturing into plugin development and starting Smash Balloon in early 2013. With a background in user-centric design and front-end development, he takes pride in making sure our products are both intuitive to use and aesthetically beautiful. Originally from England, John now lives in Minnesota with his wife and two young children.
David is one of our support specialists. Starting his web development journey building WordPress sites for clients, he's now on a mission to provide incredible user-focused support to our customers, to ensure that every person he comes into contact with is left feeling taken care of and smiling. With his background of serving others in law enforcement, he always goes the extra mile to help people and make their day, taking pride in turning regular users into raving fans.
Craig is our lead developer. Starting in a technical support role, he now also leads development on our Instagram, Twitter, YouTube, and Social Wall plugins. A stay-at-home dad turned self-taught developer, he loves a good code challenge as well as developing awesome new features for our users to enjoy. Having lived all over the United States, he now calls Minnesota his home along with his wife and two sons.
Michael is the technical support superhero of the team. While he can't actually fly, he does possess many other super powers which allow him to solve user issues in lightning speed. With a background in web development he's developed a skill for troubleshooting anything you can throw at him, and is always willing to go above and beyond to ensure our customers are taken care of. He resides in Minnesota with his wife and young daughter.
Joel is our most recent technical support addition. He will handle each request for support with a technical and empathetic mindset, and always makes sure all bases are covered when you reach out to us. With a longstanding background in WordPress and web development, and a flair for teamwork, there are not many issues that will get past this Swede. A European citizen at heart having lived all over, is currently living in the south of Sweden with his partner and his animals.