Video Posts are Missing or Only Show Thumbnail

Your videos are being flagged for copyright issues Recently Instagram has started removing videos from its API that contain copyrighted or potentially copyrighted material. This seems to include any songs […]

How Can I Use a Lazy-Loading Plugin with Instagram Feed

If you would like to set up the plugin to work better with lazy-loading plugins/scripts, try enabling the setting “Disable JS image loading” found on the “Customize” tab, “Advanced” sub-tab/area. […]

The Images in My Feed Are Missing or Showing Errors

If you are displaying a recent hashtag feed and the images in your feed are showing as an error or as blank, there may be an issue with the image […]

Guide to Creating Custom Templates

As of version 2.1 of the free plugin and 5.2 of the Pro plugin, the HTML for feeds can be customized using a setting and PHP files added to the […]

How Does Image Resizing and Optimization Work?

The image files that come from Instagram’s API are a very large 1080 pixel resolution. To optimize the size of the images in your feed and keep your site loading […]

I Have Extra White Space Above the Feed and Can’t Remove it

Since WordPress 4.8, text widgets may occasionally add an extra paragraph <p> HTML element above the feed. This can add unwanted white space. You can remove this by opening the […]

Guide to Moderation Mode

Moderation mode was introduced in Instagram Feed Pro version 2.4 to create a more visual way to moderate feeds. Using this feature allows you to preview feeds before allowing individual […]

How Can I Show the Original Aspect Ratio?

Using the Masonry Layout (version 3.0 of the pro version and above) As of version 3.0 of the “Pro” plugin you can display images in their original aspect ratio using […]

The Images in my Posts are Distorted, There is White Space or Parts are Cut Off

By default, our plugin creates square cropped and centered photos for each post. There are a few reasons that this may not look exactly as you need. Below are a […]

I have Cloud Flare installed and my feed isn’t working correctly

Cloud Flare and Rocket Script is known to cause some issues with WordPress plugins: http://snippets.webaware.com.au/snippets/stop-cloudflare-rocketscript-breaking-wordpress-plugin-scripts/. Try disabling Cloud Flare for the sb-instagram.js and sb-instagram.min.js files to see if it corrects […]