Legacy Document – this is for versions of the Custom Facebook Feed Pro plugin below version 4.0.
Watch the videos below for an overview of how to setup and use the WordPress plugin, or scroll down for step-by-step written instructions.
30-Second Quick Setup
5-minute Overview
1) Once you’ve purchased the Custom Facebook Feed plugin click on the “Downloads” tab to download the plugin. Your download link, license key, and purchase information is also emailed to you at the address which you provided during checkout.
2) Once you’ve downloaded the zip file there’s no need to open it. You’ll be uploading and installing this zip file directly to WordPress.
Note: If you’re on a Mac then your OS may be set up to automatically unzip zip files when downloading. You can zip the files up again by just right clicking on the folder containing the files and clicking ‘Compress’. Alternatively, you can download the zip directly from your account.
3) If you are using the free version of the WordPress plugin then be sure to deactivate it prior to installing the Pro version.
Note: To transfer your settings from the free version to the Pro version just do the following:
1) Check the ‘Preserve Settings when plugin is removed’ setting, which can be found in the following location in WordPress: Facebook Feed > Customize > Misc > Misc Settings
2) Remove the free version
3) Install and activate the Pro version
To upload the Pro version of the plugin click Add New at the top of your WordPress Plugins page.
4) Click Upload at the top.
5) Browse to the zip file which you downloaded when you purchased the plugin and click Install Now
6) Activate the plugin.
7) You’ll now see the Facebook Feed menu appear in your WordPress menu. Navigate to the Settings page and click on the License tab to enter your license key.
8) Paste your license key into the field and click Save Changes
9) Click Activate License
10) Click on the Configuration tab and then click on the button labeled Connect a Facebook Account.
Note: If you are connecting an account on behalf of someone else, then you can send them this link and ask them to send you their ID and Access Token. You can then use the “Manually connect account” button to enter their info.
11) You will be redirected to Facebook and if you are not logged in then will be prompted to do so. Once logged in, follow the prompts by clicking the Continue button.
12) Facebook will then ask you to authorize our plugin to “manage your Pages”. Click OK.
Important: This does not allow our plugin to manage your page settings, edit, post to, or do anything else to your Facebook page. It simply allows the plugin to retrieve a “read-only” Access Token for your page which allows it to retrieve posts or other content you wish to display.
Note: If you plan to display feeds from more than one Facebook page, or use the plugin on other websites, then it is not advised that you use the “Chose what you allow” option, as doing so will prevent the plugin from being able to retrieve a token for other Facebook pages you manage either now or in the future.
13) A list of Facebook pages which you are an admin of will be displayed. Select a page and click “Connect this page”.
Note: You do not need to select the Facebook page that you want to display posts from. An Access Token from any Facebook page will work to display posts from any other Facebook page.
14) Click Save Settings
15) To display your feed simply add the
16) You can display multiple Facebook feeds on one page and specify options within the shortcode. Click here for a full list of shortcode options.
17) Navigate to the Customize page to customize your feed.
Smash Balloon
2 weeks ago
It’s pumpkin spice season, and you know what that means?
Fall savings are in the air! For 3 days only, you can get up to 60% OFF your Smash Balloon plan.
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Save up to 60% OFF all WordPress Social Feed Plugins!
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Harvest the best deals by getting up to 60% OFF your Smash Balloon premium plan! Boost your followers and sales while saving BIG on the best social media tools.Share on FacebookShare on TwitterShare on Linked InShare by Email
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Missed the deal by an hour -
Smash Balloon
2 weeks ago
We’re taking social media feeds to the next level with our Instagram Feed 6.3 update! 🎉
Now, you can use professionally designed themes to instantly create beautiful and unique Instagram feeds.
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[NEW] Supercharge Your Instagram Feeds with Professionally-Designed Feed Themes
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In this update, we're bringing you professionally built Instagram themes that can impress your visitors and help you get more engagement and followers.Share on FacebookShare on TwitterShare on Linked InShare by Email
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working*
Your support on your site isn't work
Your FB feed plugin is the most frustrating plugin I've ever dealt with. Having used it for a few years now on multiple sites, it stops working randomly every few months. And then trying to fix it (usually a token problem) takes hours of going around in circles. I wish you guys could get the bugs ironed out with it, especially since the "PRO" version is NOT cheap as far as plugins go. The concept is great, but it just always has problems. It's hard to believe I have to pay to bang my head against the wall so much.
Smash Balloon
1 month ago
Tons of our users have told us how embedding YouTube feeds helped them boost engagement or grow their channels.
But what if creating YouTube feeds for your website was even faster and easier?
Well, our latest YouTube Feed update has you covered. You can now create new feeds using just your YouTube handles!
Check out the full details in our post below. ... See MoreSee Less
[NEW] Introducing Support for YouTube Handles
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With our new YouTube Feed update, you can create feeds using your YouTube handle. Itt's easier than ever to embed your channel, live stream, or favorites list.Share on FacebookShare on TwitterShare on Linked InShare by Email
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Smash Balloon
2 months ago
Want to get more Instagram reel views?
Viral reels can get featured on the Explore page, which is where 50% of Instagram users go to discover new content monthly.
In this video, we’ll share tips to help your Instagram reels get more viewers.
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Smash Balloon
3 months ago
Do you have a YouTube channel you want to grow?
In this video, we share 5 of our best methods to help you increase the watch hours for your YouTube channel!
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Smash Balloon
3 months ago
▶️ YouTube shorts are short-form videos that can easily engage viewers with bite-sized content and keep them watching for more.
But if you’re not used to coding, embedding YouTube shorts can be tough.
In this video, you will learn how to embed YouTube Shorts on your WordPress website in a beautiful feed using the Smash Balloon YouTube Feed Pro plugin.
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Smash Balloon
3 months ago
🎉 It’s Smash Balloon’s 10th birthday!
Join our birthday celebration by getting up to 65% OFF your Smash Balloon premium plan now.
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Save up to 65% OFF all WordPress Social Feed Plugins!
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Celebrate our birthday by getting up to 65% OFF your Smash Balloon premium plan! Boost your followers and sales while saving BIG on the best social media tools.Share on FacebookShare on TwitterShare on Linked InShare by Email
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Hello, I have reached out to Support for assistance regarding the plug-in several times and no one has responded. Please help. Thank you.
Smash Balloon
4 months ago
💥 Giveaway alert 💥
Our sister company Thrive Themes is running a FREE giveaway!
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Smash Balloon
4 months ago
⭐ Want to learn how to add review widgets for your website?
Displaying review widgets is a fantastic way to build trust in your brand and convert your visitors.
Here's how you can embed reviews widgets for your website (Google reviews, Yelp reviews + more):
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4 Ways to Embed Reviews Widgets for Your Website (Google Reviews + More)
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Want to grow sales by adding review widgets for a website? Here, you can learn how to embed Yelp, Tripadvisor, Facebook, and Google review widgets in WordPress.Share on FacebookShare on TwitterShare on Linked InShare by Email
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just bought the instagram pro feed for my WP website. I have been wrestling with it for 4 days and have submitted over 8 tech support requests. nothing but crickets. How about a little help here please. I know you guys have lots coming at you but this type of silent customer service drives us nuts.
after recent update of api these guys not responses even on yelp api instruction are old i have to remove all there plugins from 10 websites
Smash Balloon
4 months ago
Ever wanted to showcase your YouTube live streams on your website?
Here's a quick video tutorial to help you:
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Is there a way to include YouTube live chat in the live stream embed?