Instagram Feed

How do I make my feed span the whole page in a single row?

If your feed is set to be 100% width but still isn’t spanning the entire width of the page, you may need to make some changes to your theme in […]

What’s the difference between the Instagram Feed WordPress plugin and the Standalone version?

If your site is built on WordPress then it’s recommended to use the WordPress plugin. Both versions of the plugin can display your feed in the same way and don’t […]

I Just Upgraded to Pro But Can’t Use the New Features

The “Pro” version and “free” version of Instagram Feed are seperate plugins. To upgrade, deactivate and uninstall the “free” version and then use the .zip file that came with your […]

I Have Extra White Space Above the Feed and Can’t Remove it

Since WordPress 4.8, text widgets may occasionally add an extra paragraph “ ” html element above the feed. This can add unwanted white space. You can remove this by opening […]

Make a Shoppable Feed

If you would like to create “Shoppable” feed, where the images in your feed link to other pages on your site rather than back to Instagram, then use this tutorial. […]

Guide to Moderation Mode

Moderation mode was introduced in Instagram Feed Pro version 2.4 to create a more visual way to moderate feeds. Using this feature allows you to preview feeds before allowing individual […]

How Do I Use the Custom Javascript and CSS Areas?

The Instagram Feed plugin comes with a lot of settings to customize the feed. If you need even more customization, using the Custom JavaScript and Custom CSS areas are ideal […]

How to Manage Translations in the Feed

There are a few bits of text in Instagram Feed that may need to be translated to fit your locale. Here are some different options on how you can translate […]

Center Follow Button on Top of Feed

Center the “Follow” button over the images in the feed.

How Can I Show the Original Aspect Ratio?

Using the Masonry Layout (version 3.0 of the pro version and above) As of version 3.0 of the “Pro” plugin you can display images in their original aspect ratio using […]

Add “Follow on Instagram” Button to a Hashtag Feed

If you would like to add a “Follow on Instagram” button below a hashtag feed, use this snippet customized to what account you want to link it to.

Includewords, Excludewords, or White List Feature Not Working

If you are using the setting show/remove posts that contain these words or phrases, otherwise known as the includewords/excludewords settings, you may be filtering out too many posts for the […]

How to Get an Instagram Access Token From Another Account

When you click on the big blue button on the Configure tab, the plugin will retrieve an access token associated with whatever account is currently logged in on the device […]

Posts are missing from my hashtag feed

Hashtag feeds only show publicly available posts. If your feed is missing posts, it’s likely due to the post being from a “private” account. You can try getting permission from […]

Is the plugin a one-time purchase? Will it still work after one year?

When you buy the plugin it is just a one-time purchase. Your purchase includes either a 1 year or 3 year license for support and updates (depending on the license […]

Displaying photos from multiple user accounts in the same feed

Using Connected Accounts (version 2.10 and above) User Feeds In order to display multiple user feeds, you’ll need to connect the Instagram accounts on the “Configure” tab. You can also […]

Random sorting doesn’t work when only displaying a few photos

Instagram’s API doesn’t allow us to request photos in a random order and so the way the random sorting feature works in the plugin is that the plugin gets the […]

The Images in my Posts are Distorted, There is White Space or Parts are Cut Off

By default, our plugin creates square cropped and centered photos for each post. There are a few reasons that this may not look exactly as you need. Below are a […]

Can I transfer my license key from one site to another?

Yes. If you need to move your license key from one site to another then simply deactivate your license key on the old site and then you’ll be able to […]

My photos don’t show up sometimes unless I refresh my page (Ajax theme/plugin)

This usually indicates that you’re using an Ajax powered theme or plugin. This means that when navigating your site your theme loads new content into your page without refreshing the […]