Instagram Feed

Add “Follow on Instagram” Button to Hashtag or Location Feed

If you would like to add a “Follow on Instagram” button below a hashtag or location post, use this snippet customized to what account you want to link it to.

Includewords, Excludewords, or White List Feature Not Working

If you are using the setting show/remove posts that contain these words or phrases, otherwise known as the includewords/excludewords settings, you may be filtering out too many posts for the […]

How to Get an Instagram Access Token From Another Account

When you click on the big blue button on the Configure tab, the plugin will retrieve an access token associated with whatever account is currently logged in on the device […]

Posts are missing from my hashtag feed

Hashtag and location feeds only show publicly available posts. If your feed is missing posts, it’s likely due to the post being from a “private” account. You can try getting […]

Is the plugin a one-time purchase? Will it still work after one year?

When you buy the plugin it is just a one-time purchase. Your purchase includes either a 1 year or 3 year license for support and updates (depending on the license […]

Displaying photos from multiple IDs or hashtags in the same feed

You can display photos from multiple Instagram accounts in the same single feed, mixed together and ordered by date. To do this simply separate the list of User IDs or […]

Random sorting doesn’t work when only displaying a few photos

Instagram’s API doesn’t allow us to request photos in a random order and so the way the random sorting feature works in the plugin is that the plugin gets the […]

The Images in my Posts are Distorted, There is White Space or Parts are Cut Off

By default, our plugin creates square cropped and centered photos for each post. There are a few reasons that this may not look exactly as you need. Below are a […]

Can I transfer my license key from one site to another?

Yes. If you need to move your license key from one site to another then simply deactivate your license key on the old site and then you’ll be able to […]

My photos don’t show up sometimes unless I refresh my page (Ajax theme/plugin)

This usually indicates that you’re using an Ajax powered theme or plugin. This means that when navigating your site your theme loads new content into your page without refreshing the […]

Can I display photos from someone else’s Instagram account

Yep, you can display the photos from any Instagram account, so long as the Instagram account is public and not private. All you need is the User ID from the […]

How do I display multiple Instagram feeds?

We’ve included handy shortcode options in the plugin to allow you to display feeds from multiple Instagram accounts, either on the same page or on multiple pages throughout your site. […]

Can I disable the mobile/responsive layout of the Instagram feed?

If you’re using the latest version of the plugin then you can disable the mobile layout by checking the Disable mobile layout setting on the plugin’s Customize page. This will […]

How can I hide specific Instagram photos from my feed?

Using moderation mode (version 2.4 and above) To use a visual interface for hiding posts on the front-end of your site, log in as an admin and enable moderation mode […]

Can I display photos from a private Instagram account?

You can display photos from your own private Instagram account, but not from other people’s private accounts. This means that when you retrieve your Access Token on the plugin’s Settings page […]

Manually updating the Instagram Feed plugin

If you’re experiencing an issue updating the plugin via your WordPress Plugins page then you can manually update the Instagram Feed plugin in one of two ways. Uninstall and Reinstall […]

Saving my Instagram Feed Settings takes me to a 404 error page

This happens occasionally with some WordPress themes. It is caused by the Access Token in the URL of the settings page, which is added after you’ve clicked the blue Instagram login button […]

Make the Feed Span the Whole Content Area

The plugin uses inherited padding to set the proper amount of white space between posts. The feed may display as being narrower than other content on your site. You can use this CSS to change this.

How do I add the “verified” checkmark to my feed?

The Instagram API does not offer any information about whether a feed is from a verified account or not so this is something you would need to add with some […]

The header and Follow button aren’t showing up. Why not?

Version 2.0 and above In version 2.0 and above the header will show up on all feeds, but only the header for a User ID feed will display the user […]