Instagram Feed

My Feed Stopped Working – All I see is a Loading Symbol

Known issue: Major changes made by Instagram on December 11, 2018, are affecting Hashtag, Location, Coordinate, and Single Post feeds. Please see here for more information. If your Instagram photos […]

Instagram Photos not Displaying in Firefox

This is most likely being caused by an add-on or extension. An extension with a known conflict is the “Facebook Container” Extension from Mozilla. After a recent update from this […]

Instagram Connection Error – error connecting an Instagram account

Update (Apr 2, 2019): To workaround this issue, please use the tool on our website here. You can then manually connect your account on the plugin’s Settings page. If you are receiving […]

Reauthorizing our Instagram/Facebook App

If you need to reauthorize our plugin app (or you’d like to remove it altogether) then you can do so by going to the app settings within your Facebook account: […]

Some Instagram Business Pages aren’t listed after authorizing plugin

If you’re trying to connect an Instagram account using the “Business” option but some of the Instagram Business accounts are not listed then this is usually caused by previously selecting to […]

Instagram Hashtag API error: “The requested resource does not exist”

– Updated Dec 27, 2018. Some users are experiencing the following error message when trying to use the new Instagram Hashtag API: “message”: “The requested resource does not exist”, “type”: […]

Reconnecting an Instagram Business Profile

If you are having issues with your Business Profile not connecting successfully inside the plugin, or errors trying to display a Hashtag feed, then this could be related to some […]

Instagram API Changes – December 11, 2018

On December 11, 2018, Instagram made some major changes to their existing API which affected certain parts of our Instagram Feed Pro plugin. Some parts of their API have been […]

Migrate to the new Instagram Hashtag API

1) In order to use the new Instagram Hashtag API you must first have an Instagram Business Profile. See here for directions on how to convert a Personal profile into a Busines […]

Instagram Business Profiles (required for Hashtag feeds)

An Instagram Business Profile is required by Instagram in order to access their Hashtag API. If you are displaying a User feed from either a Personal or Business account then […]

Add Like and Comment counts to the Instagram lightbox

Use this snippet to add like & comment counts to the popup lightbox.

Instagram API Changes – April 4, 2018

Due to some sudden changes that Instagram has made to their API on April 4th, 2018, some features of our Instagram Feed plugin will no longer be available. We apologize […]

Combining multiple types of Instagram feeds

To display multiple feed types in a single feed, use type=”mixed” in your shortcode and then add each user name or hashtag for each feed into the shortcode, like so: […]

My Instagram Feed page is loading slowly

There are a few different factors which could affect how quickly your Instagram feed loads. In version 5.0 (2.0 of the free version) of the plugin we’ve made the plugin […]

Admin AJAX Requests are Not Working

The use of the admin-ajax.php file by our plugin is necessary for certain features to work. This includes loading more posts with the “Load More” button, image resizing, and adding […]

Video Posts are Missing or Only Show Thumbnail

Recently Instagram has started removing videos from its API that contain copyrighted or potentially copyrighted material. This seems to include any songs or parts of movies that are longer than […]

Updating the Instagram Feed Pro WordPress plugin

If you have activated your plugin license key on your website then you should see a plugin update available on your WordPress Plugins page. If you don’t see an update […]

Can I display photos from a specific hashtag only from a specific user account?

Version 2.0 and above You can easily display posts from a User ID which contain certain hashtags by using the setting labeled ‘Show photos containing these words or hashtags’ which […]

Hide / Block photos from a certain username

As of December 11, 2018, filtering out posts made by users is no longer possible

Hide duplicate Instagram photos

Version 2.0 and above Version 2.0 and above of the plugin will now automatically remove duplicate photos from your feed. Less than version 2.0 If you’re displaying photos from multiple […]