FAQs

Getting a Facebook Access Token

This is not required but recommended. To obtain an ‘App’ Access Token from Facebook (which never expires) just follow the steps in this article.

How do I find my Facebook Page or Group ID?

If you have a Facebook page with a URL like this: https://www.facebook.com/smashballoon then the Page ID is just smashballoon. If your page URL is structured like this: https://www.facebook.com/pages/smashballoon/123654123654123 then the Page ID is actually the […]

Can I display feeds from multiple Facebook pages?

Yep, you sure can. Here’s how: WordPress Plugin You can set your default Facebook Page ID on the Custom Facebook Feed settings page within the WordPress admin, you can then […]

Can I display the feed from a Facebook group?

You can display posts from an open Facebook group. In order to display your group posts you should ensure that have the Page Type setting set to Group on the Custom Facebook Feed settings page or directly in the shortcode: [custom-facebook-feed pagetype=group]

Can I comment on the Facebook posts directly on my website?

Unfortunately Facebook doesn’t actually allow you to comment on Facebook posts outside of Facebook and so we’re not able to include that functionality in the plugin. The only way to […]

What if I have an issue or need to ask a question?

The best course of action is to first search through our FAQ and Troubleshooting questions here as we’ve put together a list of the most common issues and their solutions. […]

Can I display a feed from a private Facebook page?

We’re afraid not. As the plugin allows you to display your Facebook feed publicly on your website for the whole world to see then posts from private groups cannot be […]

Can I display the feed from a personal Facebook profile?

Due to Facebook’s privacy policy you’re not able to use the plugin to display all of your posts from a personal profile, only from a public page or group, as posts from […]

What’s an ‘Access Token’ and do I need one?

While you don’t need an Access Token in order to use the Custom Facebook Feed plugin we do recommend it. An Access Token is required by Facebook in order to access […]

Is the content of my feed crawlable by search engines and how does it help improve my SEO?

Unlike other Facebook plugins which use iframes to embed your feed into your page once it’s loaded, the Custom Facebook Feed uses server-side code to embed your feed content directly […]

Which version of the Custom Facebook Feed plugin is right for me? The WordPress plugin or the PHP Standalone version?

Find out which version of the Custom Facebook Feed plugin is the right fit for your website.

Are there any technical/server requirements for running the plugin?

Your web server should have either cURL or the PHP allow_url_fopen function enabled. If you don’t know what these are then don’t worry as they’re enabled on the majority of […]

Does the WordPress plugin work with W3 Total Cache or other caching plugins?

The Custom Facebook Feed plugin should work in compatibility with most, if not all, caching plugins, but you may need to tweak the settings in order to allow the Facebook […]

How does the plugin handle text and language translation?

Custom Facebook Feed is able to be fully translated into any language. There are different types of text that are included within the plugin – some from Facebook and some […]

Differences between the free version and Pro version of the Custom Facebook Feed plugin

The main differences between the free version and Pro version of the Custom Facebook Feed plugin are listed below. The extra features available in the Pro version are as follows: […]

Displaying Facebook Reviews

In order to display Facebook reviews you would need the Pro version of the plugin plus the Reviews extension. You can find out how to use the Reviews extension by […]

Can I display a dedicated feed of my Facebook Notes?

Unfortunately Facebook deprecated their Notes API on April 30th 2015, and so it’s no longer possible to display a dedicated feed of your Facebook Notes: { “error”: { “message”: “(#12) […]

Is it possible to display only my own posts in my group?

When displaying posts from a Facebook “Page” it’s easy to do this as when the owner/admin of a Facebook page posts to the page they are posting as “the page”, […]

Dequeing the plugin files

To dequeue the files for each of the plugins, add the following to your plugin’s functions.php file. Make sure they’re placed within PHP tags: <?php ..script here.. ?> // Custom […]

Can I display photos from a Facebook Group “Photos” page?

Facebook is deprecating version 2.0 of their API on August 8th, 2016, which means that it will unfortunately no longer be possible to display photos from a Facebook Group “Photos” page. […]